Outschool.com is down

Incident Report for Outschool

Resolved

This incident has been resolved.

Posted Sep 17, 2024 - 14:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2024 - 13:46 PDT

Investigating

Multiple pages on Outschool.com are down.

Our engineers are working to resolve this issue as soon as possible.

We apologize for the inconvenience. If this causes you to miss a class, check with your teacher to try to reschedule; if you cannot, email support@outschool.com specifying the name of the class you missed, and we can issue a refund.

Posted Sep 17, 2024 - 13:35 PDT

This incident affected: Accessing Classes via Zoom, Outschool.com Website, Sending Messages and Posting in the Classroom, and Purchasing & Enrolling in Classes.