Users unable to send messages or post in the classroom

Incident Report for Outschool

Resolved

This incident has been resolved.
Posted Dec 14, 2023 - 09:33 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2023 - 07:45 PST

Investigating

We are investigating an issue where users are unable to communicate with each other on the Outschool platform.

We apologize for the inconvenience. Our engineers are working to resolve this issue as soon as possible.

We will share updates here as soon as we have them.
Posted Dec 14, 2023 - 07:36 PST
This incident affected: Sending Messages and Posting in the Classroom.