Teacher dashboard showing intermittent errors

Incident Report for Outschool

Resolved

The teacher dashboard should now load without error. If it's still showing an error, please hard refresh (ctrl + shift + R or cmd + shift + R).

Sorry for the inconvenience this morning.

Posted Jul 14, 2020 - 09:58 PDT

Update

We are continuing to investigate this issue.

Posted Jul 14, 2020 - 09:10 PDT

Investigating

Teachers are seeing errors when refreshing the Outschool Teacher Dashboard. The dashboard works properly if you go back in, by clicking https://outschool.com/teach

There is no impact to parents / learners.

Our engineers are working to resolve this issue, and it will be fixed soon this morning.

Posted Jul 14, 2020 - 09:08 PDT

This incident affected: Outschool.com Website.