File uploads not working

Incident Report for Outschool

Resolved

This incident has been resolved by the 3rd party service and file uploads are now operational again.

Posted Aug 29, 2023 - 19:49 PDT

Identified

The issue has been identified and we are waiting on a fix from the 3rd party service.

Posted Aug 29, 2023 - 17:34 PDT

Monitoring

We have identified the source of the issue, which is a 3rd party service.

Posted Aug 29, 2023 - 17:31 PDT

Investigating

We are currently investigating an issue where file uploads are not working. It is believed that this issue is related to a 3rd party service and we are monitoring the situation.

Posted Aug 29, 2023 - 17:31 PDT

This incident affected: Outschool.com Website.